Frequently asked questions.
Everything you need to know about booking, payments, the space, and our vendors. Can't find your answer? Contact us.
Booking
How do I book a studio?+
Visit our booking page, select your studio, choose a date and time, and pay online. You'll receive an instant confirmation email.
What is the minimum booking duration?+
Hourly studio rentals have a 1-hour minimum. Event packages are available in 5-hour and 8-hour blocks.
Can I modify my booking?+
Yes. Use the "View or modify booking" link in your confirmation email to change your studio, date, time, or add a vendor.
Can I cancel my booking?+
Hourly bookings are non-refundable but can be modified. Event packages follow our cancellation policy: full refund 14+ days before, 50% refund 4–13 days before, no refund within 72 hours.
How far in advance can I book?+
You can book up to 6 months in advance. We recommend booking at least 1 week ahead for hourly sessions and 2+ weeks for events.
Payment
How much does it cost?+
Hourly rates start at $85/hr (White and Black Studios) and $100/hr (Grand Studio). Event packages are $900 (5-hour) and $1,200 (8-hour). All prices are plus 13% HST.
When am I charged?+
The full amount is charged at the time of booking. There are no deposits or split payments.
What payment methods do you accept?+
We accept all major credit and debit cards via Stripe. Interac e-Transfer may also be available.
What is the security deposit for events?+
Event packages require a refundable security deposit ($300 for 5-hour, $400 for 8-hour). This is held on your card — not charged — and automatically released within 48 hours after your event if no damage is found.
The Space
Where are you located?+
12 Automatic Road, Suite 3 & 4, Brampton, ON L6S 5N3. When entering the plaza from Automatic Road, drive straight to the end towards Airport Road. The Canvas will be on your right side at the end of the building. Designated parking is available in the lot.
What time should I arrive?+
We recommend arriving 5–10 minutes early for setup. Your booking time is when you can start using the space.
What's included in a studio booking?+
Each studio includes the space, lighting, power outlets, and climate control. Check individual studio pages for specific amenities.
Can I bring my own equipment?+
Yes. You're welcome to bring any equipment, props, or décor. Please ensure everything is removed at the end of your booking.
Are food and drinks allowed?+
Yes, especially for event bookings. The Grand Studio has kitchen access. Please clean up after your booking.
Vendors
What are in-house vendors?+
Our curated network of photographers, decorators, DJs, and other professionals who work regularly in our space.
Do I have to use an in-house vendor?+
No. Vendors are optional. You're welcome to bring your own photographer, decorator, or any other professional. Note that you are fully responsible for the actions and conduct of any outside vendors you bring on site — see our Terms & Conditions for details.
How do I become a vendor?+
Visit our vendors page and use the "Become a Vendor" section at the bottom, or email us directly.
Events
What types of events can I host?+
Baby showers, bridal showers, birthday parties, proposals, corporate events, workshops, product launches — anything creative.
How many guests can I have?+
Capacity depends on the setup. The Grand Studio can accommodate the largest groups. Contact us for specific capacity needs.
Can I decorate the space?+
Yes. We just ask that you don't damage walls, fixtures, or equipment. Tape residue and wall damage may result in security deposit capture.